How to Fix a Pending 1Win Withdrawal
A 1Win withdrawal stuck in Pending status is one of the most common issues reported by players. In most cases the cause is solvable within a few hours. Understanding why withdrawals get delayed is the first step to resolving them quickly.


The most common reasons a 1Win withdrawal stays Pending are: incomplete KYC verification, an active bonus with unmet wagering requirements, incorrect payment details (wrong wallet address or card number), or the requested amount exceeding your account's withdrawal limit.
Quick checklist: ✓ KYC documents submitted and approved ✓ No active bonus wagering requirements outstanding ✓ Wallet address or card number entered correctly ✓ Amount within your account's withdrawal limit
To fix a pending 1Win withdrawal caused by KYC: go to Account Settings, upload a government-issued photo ID (passport or national ID), and a proof of address document (utility bill or bank statement) dated within the last 3 months. 1Win reviews KYC documents within 24-72 hours. Once approved, pending withdrawal requests typically resume processing automatically.

If your withdrawal is Pending due to an active bonus, you must complete the wagering requirement before funds can be released. Check your bonus status in the Account > Bonuses section. If you believe the Pending status is an error or has persisted beyond 5 business days, contact 1Win customer support via live chat with your account ID and withdrawal request number for manual review.
